Retail Reimagined: UAE Talent & Hiring Trends 2025

Retail Reimagined: UAE 2025 Report Highlights

The UAE’s retail sector is undergoing a bold transformation powered by digital innovation, tech-first customer experiences, and evolving workforce needs. With the market projected to reach $139 billion by 2028, hiring strategies are becoming a critical competitive differentiator.

📊 Key Insights:

• Retail contributes 22% of the UAE’s non-oil GDP and is fueled by rising tourism and digital spend.

• Malls are now multi-experience destinations — creating demand for experience managers and digital-first staff.

• Automation, AI, and e-commerce platforms are reshaping hiring needs across supply chain, analytics, and CX.

👩‍💼 Top Talent Trends for 2025:

• Hybrid roles combining in-store and digital skills.

• Tech fluency now expected in frontline staff.

• Rise of experience-led roles: live commerce hosts, CX designers.

• Emiratization strategies are critical for compliance and talent development.

• Flexibility is key: seasonal, contract, and on-demand staffing are on the rise.

🛒 How UAE’s Leading Retailers Are Adapting:

• Carrefour is scaling with AI-driven analytics and seasonal staffing models.

• Sharaf DG is hiring IoT-savvy teams and digital product educators.

• Al Tayer Group is blending luxury retail with local Emirati talent development.

• Namshi is leading fast fashion innovation with tech-integrated teams.

🤝 TASC’s Retail Talent Advantage:

TASC helps retailers:

• Access pre-vetted talent across digital, supply chain, and CX.

• Scale with seasonal and contract staffing.

• Hire globally with full compliance.

• Meet Emiratization mandates through tailored programs and upskilling.

📥 Download the full report to discover how you can build the workforce powering retail’s next chapter.