The UAE’s retail sector is undergoing a bold transformation powered by digital innovation, tech-first customer experiences, and evolving workforce needs. With the market projected to reach $139 billion by 2028, hiring strategies are becoming a critical competitive differentiator.
📊 Key Insights:
Retail contributes 22% of the UAE’s non-oil GDP and is fueled by rising tourism and digital spend.
Malls are now multi-experience destinations — creating demand for experience managers and digital-first staff.
Automation, AI, and e-commerce platforms are reshaping hiring needs across supply chain, analytics, and CX.
👩💼 Top Talent Trends for 2025:
Hybrid roles combining in-store and digital skills.
Tech fluency now expected in frontline staff.
Rise of experience-led roles: live commerce hosts, CX designers.
Emiratization strategies are critical for compliance and talent development.
Flexibility is key: seasonal, contract, and on-demand staffing are on the rise.
🛒 How UAE’s Leading Retailers Are Adapting:
Carrefour is scaling with AI-driven analytics and seasonal staffing models.
Sharaf DG is hiring IoT-savvy teams and digital product educators.
Al Tayer Group is blending luxury retail with local Emirati talent development.
Namshi is leading fast fashion innovation with tech-integrated teams.
🤝 TASC’s Retail Talent Advantage:
TASC helps retailers:
Access pre-vetted talent across digital, supply chain, and CX.
Scale with seasonal and contract staffing.
Hire globally with full compliance.
Meet Emiratization mandates through tailored programs and upskilling.
📥 Download the full report to discover how you can build the workforce powering retail’s next chapter.