People Lead - Rider Ops

Our client is an E - Commerce company. They are now looking for a People Lead to join them.

Roles & Responsibilities 

• Coordinate medical, visa, and driving license processes for rider onboarding.
• Manage a team of 200 riders, providing day-to-day guidance and support.
• Address rider inquiries, particularly around payouts and compensation issues.
• Ensure compliance with legal and company standards, maintaining accurate records.
• Gather feedback from riders and implement improvements in management processes

Preference  

• Proficient in Excel
• Immediate Joiners
• Visit Visa Holders

Qualifications:  

• Experience in people management or operations, preferably in logistics or transportation.
• Bachelor's degree in business administration, human resources, or a related field.
• Strong organizational, communication, and problem-solving skills, with proficiency in MS Office.

Benefits:  

• Visa
• Insurance