Case Studies
Hundreds of satisfied clients, thousands of happy hires
As one of the leading HR companies in Dubai and Abu Dhabi, we’ve been handling our clients’ recruitment process outsourcing needs for more than 15 years. Each has their own particular requirements, and their own success stories to tell. Here are just a few of them.
Case Study #1:
Call centre recruitment
As one of the Middle East’s leading e-commerce sites, our home shopping client has an ever-growing need for high quality call centre and back office staff. So when they were looking to grow their team,they turned to one of the leading staffing companies in the UAE – TASC.
The Brief
Our client was looking to recruit a 50-strong call centre team in just a week-and-half. As an extra challenge, the recruitment was to take place over the holiday season, and retain the company’s diverse mix of nationalities and cultures.
Roles
Call centre agents
• Finance recruitment
• Legal
• Corporate support
• Procurement
Our approach
Using a multi-channel approach, including our 550k-strong database and innovative social media postings, we quickly identified a set of suitable candidates, conducting the initial screening with our AI-based technology to speed up the process.
Success
All selections were made and placements satisfactorily completed within the 1.5 week deadline. More than 800 hundred candidates were screened, with 200 shortlisted, 80 selected for interview, and 50 finally placed.
Case Study #2:
Senior UAE National recruitment
Our client company is a government department established to ensure excellence in digitally delivered government services. Its role is to support other departments in building ecosystems that enrich quality of life for public and multiply growth opportunities for local businesses.
The Brief
Our client was looking to recruit a 50-strong call centre team in just a week-and-half. As an extra challenge, the recruitment was to take place over the holiday season, and retain the company’s diverse mix of nationalities and cultures.
Roles
The client had been looking to appoint an Emirati leader to their Digital Excellence team for more than three months.
Our approach
By collaborating with our established external partner network, and working around the clock, we were able to source a shortlist of highly qualified, motivated candidates with a strong professional history in IT, innovation and advisory services.
Success
Less than two weeks after receiving the initial brief we were able to present two qualified candidates to the client. Following a final interview process, a candidate was selected and appointed to the leadership role.
Case Study #3:
Recruiting more than 200 technical specialists
Our client is the largest telecoms operator in the UAE and a provider of communications and IT services to millions of consumer and corporate customers across the Emirates.
The Brief
In support of a transformation project, the client needed to hire expert technical staff to install, upgrade and maintain critical infrastructure. At just six weeks, timelines were extremely tight and and adhering to strict budget was critical.
Roles
- Engineers
- Riggers
- Technicians
Our approach
Casting our net across multiple countries, we operated simultaneous recruitment campaigns in three distinct territories, giving us maximum reach. Talent was quickly identified and screened, with technical tests conducted online.
Success
The project was closed with all positions filled in fewer than the six weeks. Overall, we’d sourced and screened more than 2,800 candidates, shortlisted 1,435, and selected 885 for interview. Of these, the 202 most suitable candidates were employed.
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