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Purchasing and Procurement

Call Center Agent

location United Arab Emirates
location Oct 7, 2021

price AED 5000 - AED 5500

contract Permanent

time Full time

Our client is into Ecommerce industry. They are now looking for a Quality Assurance Associate to join them.

 

Roles & Responsibilities:

  • Handle many inbound and outbound calls to customers and clients.
  • Identify the needs of customers, resolve issues and provide solutions.
  • Upsell other products wherever possible.
  • Ensure you follow the customer service script provided by the company for uniformity.
  • Also, be well read on company policies and the website for FAQs or policy related answers.

 

Preference:

  • Immediate Joiners
  • Age Limit – 32 years

 

Qualifications:

  • High school diploma or similar
  • Min 1-year experience in Call Center

 

Benefits:

  • Medical Insurance
  • Visa
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